Returns and refunds
Our promise if something is not right with your order.
Plants and seeds
- Check your order when it arrives and tell us within [X] hours if a plant is damaged or wrong.
- Send us a photo on WhatsApp so we can replace or refund quickly.
- Plants damaged by later care or weather are not covered.
Equipment, pottery and supplies
- Report damaged or wrong items within [X] days.
- Unused items in original packaging can be returned within [X] days.
- Refunds are made to your original payment method within [X] days.